CCS Point of Sale

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trouble_shooting:scale_not_working [2016/05/25 18:41]
markph
trouble_shooting:scale_not_working [2018/12/23 11:51]
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-====== Scale not working ====== 
  
-There are a few reasons that your scale could stop working. First we need to identify a few things so you can help troubleshoot the problem: 
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-  - Type of Sale - Avery, CAS PDII , CAS SW10 , Metler Toledo, AnD  
-  - Type of Connection - Usually it's Serial to RJ45, but it may be Serial on the scale to another cable which converts to USB. 
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-====== Scale Service Setup ====== 
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-https://​docs.google.com/​document/​d/​1Moq4tj2f7hcRvTUvpqzkcMG_HaKODt_ujlHnj93h4to/​edit?​usp=sharing 
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-====== Scale Calibration - Avery ====== 
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-https://​docs.google.com/​document/​d/​1LZao_6_mDYmuTxnyL_EFhekcQ2i8BbGvcWxi2xko9fA/​edit?​usp=sharing 

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