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office:customer_relations_management:introduction [2009/03/05 05:20] markphsd |
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| - | Introduction to Customer Relations Management | ||
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| - | Office Toolbar - CRM | ||
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| - | Contact management is used to keep track of suppliers, clients, advertisers and other custom types. | ||
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| - | Contacts Management displays a rich amount of detail about customers, vendors, advertisers and other types of contacts. | ||
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| - | ^Topics|| | ||
| - | |[[Contact Window]]|| | ||
| - | |[[Calendar and Events]]|| | ||
| - | |[[Event Fields]]| | ||
| - | |[[Dispatching Drivers and Deliveries]]|| | ||
| - | |[[Distribution Groups]]| - Emails and Mailers| | ||
| - | |[[CRM Lists]]|| | ||
| - | |[[Import Contacts]]|| | ||
| - | |[[Contact Searches]]|| | ||
| - | |[[Gift Cards]]|Gift Certificates| | ||
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