====== Loyalty Group With 1 Free Item ====== This group style makes redemption of one item the easiest. You can use this style to accrue multiple types of items into one group. [[guides:general:loyaltyprogramusage:loyalty_groups_one_free_item#Example]]\\ [[guides:general:loyaltyprogramusage:loyalty_groups_one_free_item#Setup]]\\ [[guides:general:loyaltyprogramusage:loyalty_groups_one_free_item#Cashier Usage]]\\ ===== Example: ===== You offer 8 ounces of yogurt when your customer purchases 10 yogurts.\\ Bonus: You also want to be able to give bonus points, so you set up bonus points as a menu item that can add to their total purchases. ===== Setup ===== The setup covers setting up the items you will be using the loyalty program, and setting up the group to apply the program.\\ ==== Item Setup ==== We will assume you have Yogurt setup. You will also need to make a bonus item and a Item with a price of -$3.00.\\ You can quickly add a -$3.00 item from the item list window. \\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:item_1.png|}}\\ From the window toolbar, press add, then fill in the details. Make sure you set the price to be a negative amount. \\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:item_2.png|}} ==== Loyalty Group Setup ==== First you must setup the Loyalty Group. Office - Menu Service - Loyalty Groups.\\ For this kind of program, make sure you check off the option at the top "Display One Free Item Only."\\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_1.png|}} Input the Group Name, and Details:\\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_2.png|}} Select the Loyalty Items to add, and the one to give for free. Make sure the one you are giving for free is not calculated as a sale.\\ To select the items, just press on them from the 'Menu Tree' on the right. They will be added to the list automatically. {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_3.png|}} ===== Cashier Usage ===== ==== Placing Order ==== This example shows an order with a customer assigned to it already. It has 2 yogurts added to it. These yogurts will tally towards the count. Below you will see the current count. \\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:order_2.png|}} === Customer History === This window shows the individual instances of the loyalty tally, and the sum of the loyalty on the right.\\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:customer_history.png|}} === Using The Free Item === This screen shows that there has been a total of 8 cups previously purchased. The free item is now available to use.\\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_tally_buton.png|}} This final screen shows the using the free item in the transaction.\\ {{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:order_3.png|}}