====== Loyalty Group ====== This type of loyalty group allows you to set up an item that removes the quantity of weight from a sale. This example we use in this article is, buy 80 oz of yogurt, receive 4 oz free. ====== Sections ====== - [[:guides:general:loyaltyprogramusage:loyaltygroups#Group Setup]] - [[:guides:general:loyaltyprogramusage:loyaltygroups#Using the Loyalty Program in the POS]] ====== Group Setup ====== From the Office (Main Menu) - Menu Service - Loyalty Groups - Add New Group - Name it 'Up to 8 oz Free' - Group Type - Free Item - QTY - 80 - Discount - 0 - Start Date - Yesterday's Date Image shown below\\ {{:guides:general:loyaltyprogramusage:uptoloyalty:groupsetup1.png|}} ====== Item Setup ====== - Close the Loyalty Group window. - Go to Menu Center - Menu Layout - Add a New menu Item - 'Fro Yo 4 oz Free' - Set the price of the item to be the same as your 'Frozen Yogurt' - Add the Item to the menu - From the 'Item Detail Section, set the 'Price +/-' field value to -4 (this indicates -4 oz to the system) See picture below. {{:guides:general:loyaltyprogramusage:uptoloyalty:groupfroyofreeitem.png|}} * Then remove the item from the menu layout. Press View Group Items from the Toolbar\\ - Select the items from the right -Use weighted items, we used Frozen Yogurt - Select the Free Item - 'Fro Yo 4 oz free' - Set the 'Fro Yo 4 oz Free' item to 'Do Not Calc' - Set the 'Fro Yo 4 oz Free' to Offer Free {{:guides:general:loyaltyprogramusage:uptoloyalty:groupitemsetup.png|}} ====== Using the Loyalty Program in the POS ====== The loyalty program applies it self naturally during the order process. - Start a new order - Assign a customer - Add Items - Close the order - Repeat Once the quantity of the group has been reached, a free item button will appear. The button will offer a 'Fro Yo 4 oz Free' item. Select the Fro Yo 4 oz Free item, it will apply the net weight of the frozen yogurt minus the four ounces assigned by the menu layout field 'Price +/-' The following screen shots depict the transactions. A contact is added to the order, and frozen yogurt is purchased from the loyalty group. Several Orders on, there is 60 oz of yogurt purchased towards the program.\\ {{:guides:general:loyaltyprogramusage:uptoloyalty:groupitemspurchased1.png|}} The total has been exceed, the 'Free Item' button presents the cashier with the free item selection window.\\ {{:guides:general:loyaltyprogramusage:uptoloyalty:groupitemspurchased2.png|}} The 'Fro Yo 4 oz Free' item was selected and added to the order. Note the weight on the scale, and the weight charged the Fro Yo 4 oz Free, 4oz has been subtracted.\\ {{:guides:general:loyaltyprogramusage:uptoloyalty:groupitemspurchased3.png|}}