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====== FAQ ====== Please come back to find out more, or ask your own question support@cafecartel.com. ===== Questions: ===== [[faq:start#If I took weight out of inventory by reducing the number in the product count field in the item screen, would I be able to see that change anywhere? If I took weight out of inventory by reducing the number in the product count field in the item screen, would I be able to see that change anywhere?]] [[faq:start#How can we donate gift cards and not have it look like we accepted cash for them?]] [[faq:start#Inventory History|How do I keep track of Inventory History]] [[faq:start#Mailing Lists|How do we make a mailing list]] ===== ===== ===== If I took weight out of inventory by reducing the number in the product count field in the item screen, would I be able to see that change anywhere? ===== This issue is raised when trying to track inventory changes. For example: I can’t remember if I took something out of inventory or not and I am not sure how to check. In a situation like this, if there was a change made to a product count, you cannot track the change. * You should then disable the authorization to change the count - Office - Employees - Job Types. * And you should use Transaction's to adjust the inventory count. You can add new transaction types: - Office - (Main Toolbar) System - Order Types. Then make an Order Type called, "Inventory Adjustment" or anything that would indicate why you are using this transaction to adjust the inventory, such as waste etc. Use the Transaction they same way you would as a Purchase Order, and receive purchase orders. [[http://cafecartel.com/help-videos/85-dispensaries/342-dispensary-reporting-a-analysis.html| Inventory Control - Receiving Purchase Orders ]] ===== How can we donate gift cards and not have it look like we accepted cash for them? ===== Q: For example, I want to donate a $20 gift card for a charity auction. I make the gift card, but I have to put some sort of payment in for the gift card in order for the money to be on the card. If I hit exact change then the POS assumes that I took $20 in cash and that shows up on our report as a sale. Is there a way to activate the card with $20 on it without it showing up in our system as a cash payment? A: From the POS menu screen: From the menu functions at the bottom of the screen, go to : Discounts. From the Discounts Screen, go to Item Discount -%100.00, this will appy a 100 percent discount to the item and chage the order $0.00 dollars. Or Use the Discounts - 'Zero Out Order' button - This set all prices of the order to $0.00. Press "Exact Change" or one of the dollar payment methods to close out the order. ===== Mailing Lists ===== Copy this statement: Office - (Main Toolbar) Reporting - Pivot Reporting Under the 'Advanced' tab, paste it, then press 'Open Report From Statement' SELECT FirstName,LastName,Address,Address2,City,State,ZIp,FollowUp,AccountNUmber FROM qryPivotContacts WHERE Followup>=GetDate() Order BY FirstName,LastName,Address,Address2,City ***Note**** The 'Where Followup>=GetDate()' means that this will only list out people who have a current medical card. You can remove this or change it if you don't want that to be a filter. ===== Inventory History ===== In Order to keep record of your inventory over time, i.e. a snap shot of your inventory values over each day, the following settings need to be checked. Office - Control Panel - Retail {{:faq:setting1.png|}} Reporting & Analysis - Select Reports {{:faq:setting2.png|}} ===== MSR Document ===== This is for Magtek MSR's USB Keyboard Emulation 01 10 01 CONVERT TO KB\\ 01 10 00 CONVERT TO HID\\ 01 1A 01 SET TO SURESWIPE EMULATION\\ 01 1A 00 SET TO NON SURESWIPE EMULATION\\ 01 05 01 TRACK 1 ONLY\\ 01 05 04 TRACK 2 ONLY\\ 01 05 10 TRACK 3 ONLY\\ 01 05 05 TRACK 1,2\\ 01 05 95 Track 1, 2 & 3\\ 01 05 14 TRACK 2,3\\ 01 14 03 DON’T SEND SS/ES\\ 01 14 63 SEND SS/ES\\ 01 02 10 SLOW DOWN -\\ 01 21 0D CR AFTER EACH TRACK\\ 01 21 00 SET BACK TO CR AT END\\ 01 22 0D CR AT END\\ 01 22 08 BACKSPACE INSTEAD OF CR\\ 01 22 00 REMOVE CR ON END\\