CCS Integrates with Mercury’s Loyalty Plan What does this mean for our CCS Clients?
Customer loyalty is the measure of success a business experiences in retaining long term relationships with their customers. These days businesses are aware that social media is a must. Facebook has over 700 million users with 50% of those users logging in on a daily basis. As you can imagine social media is a valuable tool in terms of both customer service and customer engagement.
This is where socialized loyalty programs come in. Having a loyalty rewards program is important, but it’s when you socialize that rewards programs that your ROI is exponential. Enter Mercury's Loyalty Program
The Socialized Loyalty allows integration with Social Media, such as Facebook. This can be really exciting, here's a few bullet points on it
- Customers will have Automatic Facebook Check Ins when in the loyalty program (Options to include coupons on the check ins). This is no longer just loyalty for an individual, the application of social media provides a testimonial of quality to the friends of your customers.
- You potentially can double, triple or more your business based on referral business. Rather than trying to get one customer to come back maybe once or twice a month more (based on our studies of our data traditional loyalty doesn't change returning behavior) Cell Phone Based - This means they can't loose their loyalty card
- Text Messaging Reminders - Send them a birthday present, remind them they haven't been in a while. You can't make a loyalty card vibrate in their pocket, but a text message can reach out to them if they haven't seen you in a month.
These programs have recurring fees and fees for text messaging. However, the marketing edge is so strong they should easily make for easy ROI and much more.
Credit Card Integration
We support all major processors, EMV Chip readers. NFC Payments, Swiped, Debit and EBT.
QuickBooks Integration
Integrate with Quickbooks. Easily upload the information at any time.
Rewards Loyalty and Gift Cards
CCS will keep track of rewards programs, and gift cards as well as store credit. No addition fees!
DVR Surveillance Integration
Integrate your POS with your DVR to increase your security and oversight
Barcode Scanner Options
Use scanners not just for barcodes, but also drivers licenses, gift cards, rewards cards.
Data Collector
Used for inventory reconciliation, purchase orders. Remotely count your items, scan in purchase orders.
Integrated Payroll
Integrate with payroll service. And easily upload files to your service if we do not currently integrate with your payroll company.
Fingerprint Scanner
Increase security by reducing staff stealing yours and others codes, also make it easier to log in and clock in!
WIC / EBT Processing
Accept Wic/EBT Payments through your POS. Properly calculate the items included
