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guides:general:balanceoverunder [2011/02/27 02:39] markphillips |
guides:general:balanceoverunder [2018/12/23 12:11] |
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| - | ====== Cash Overage/Shortage Procedures ====== | ||
| - | 1. For Cash Register Operations\\ | ||
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| - | a. Verify work performed so far.\\ | ||
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| - | Re-add all figures on your reconciliation sheet using an adding machine.\\ | ||
| - | Verify beginning and ending sales figures from the register.\\ | ||
| - | Check the cash register tape or the cash drawer for any register over/under rings.\\ | ||
| - | Re-count money, making sure that no bills or checks are stuck under the cash drawer, all denominations are together, and no bills are commingled in the wrong slot (i.e., $10 bill in $1 slot, etc.).\\ | ||
| - | b. Check the office area (trash cans, behind the counter, the floor area around the register, under the register) to see if a check or cash was dropped or misplaced.\\ | ||
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| - | c. If any other employees were using the register, ask them if they had any over/under rings, or unusual transactions that could have resulted in the discrepancy.\\ | ||
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| - | d. If any unauthorized office employees may have had access to the receipts, check with them to see if they used the receipts in any way.\\ | ||
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| - | <note important>NOTE: If this is the case, the matter should be discussed with your supervisor immediately so that this situation does not re-occur.\\</note> | ||
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| - | e. If the shortage still has not been reconciled, follow specific written and communicated office procedures that were established for reporting and recording shortages and overages.\\ | ||
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| - | <note>NOTE: These procedures should include at least the following:\\</note> | ||
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| - | Notify your supervisor immediately upon substantiating the shortage.\\ | ||
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| - | The supervisor should follow steps a (i- iv), b, c, and d above.\\ | ||
| - | Follow the specific office procedures for recording and reporting the discrepancy. For overages or shortages of $25.00 or more, you must also notify the Office of Internal Audits immediately at ext. 7388.\\ | ||
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| - | Shortages or overages must be officially documented and recorded in the departmental accounting records. | ||
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