CCS Point of Sale
You are here: start » guides » general » creditcardrefund
Differences
This shows you the differences between two versions of the page.
|
guides:general:creditcardrefund [2011/02/07 16:23] markphillips |
guides:general:creditcardrefund [2018/12/23 12:11] |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== Process Refunds ====== | ||
| - | |||
| - | =====Summary===== | ||
| - | |||
| - | This article will help you process a refund using credit or cash. | ||
| - | |||
| - | Note: Items returns may be added back to inventory. | ||
| - | |||
| - | ===== Guide Sub Headings ===== | ||
| - | |||
| - | [[guides:general:creditcardrefund #Add Menu Item|Add Menu Item]]\\ | ||
| - | [[guides:general:creditcardrefund #Add Item Return Function|Add Item Return Function]]\\ | ||
| - | [[guides:general:creditcardrefund #Process Refund in CCS Terminal|Process Refund in CCS Terminal]]\\ | ||
| - | |||
| - | ===== Add Menu Item ===== | ||
| - | To process a open item refund, you may want to add a menu item "Refund" from CCS Office. | ||
| - | |||
| - | - To do this, go to CCS Office-Touch >> Menu Center >> Menu Layout\\ | ||
| - | - In the Menu Layout Grid, enter "Refund" and press Enter\\ | ||
| - | - In the New Product Wizard, choose the default settings and click on Add New and Continue\\ | ||
| - | - In the Item Details section, check option "Open Price." This will prompt to enter the refund price\\ | ||
| - | |||
| - | ===== Add Item Return Function ===== | ||
| - | |||
| - | You need to add a "item return" function through CCS Office to successfully process the refund of your client. | ||
| - | |||
| - | - To do this, go to CCS Office-Touch >> Control Panel >> Menu Button Layout | ||
| - | - Select the toolbar to use. | ||
| - | - Set Function to "Item Return"\\ | ||
| - | - Set Caption to "Item Return"\\ | ||
| - | - Assign an image to your button\\ | ||
| - | - Press on "Add Button"\\ | ||
| - | |||
| - | <note important> To do a credit card refund, you need to obtain the customer's credit card number and expiration date inorder to process the refund. </note> | ||
| - | |||
| - | ===== Process Refund in CCS Terminal===== | ||
| - | |||
| - | To process the refund with a credit card or cash, follow the steps below | ||
| - | |||
| - | - Enter pass code and enter into terminal\\ | ||
| - | - In the Menu Screen, click on the "Refund" Button\\ | ||
| - | - Enter the refund amount\\ | ||
| - | - Click on Item Return. Choose "Yes" on Add Item back to Inventory\\ | ||
| - | - Click on Payment Screen\\ | ||
| - | | ||
| - | Credit Card: | ||
| - | - Click on Credit Card such as Visa, MasterCard(M/C), AMEX, Discover\\ | ||
| - | - Enter Credit Card Number and Expiration date of Credit Card\\ | ||
| - | |||
| - | |||
Trace:
