CCS Point of Sale
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office:restaurant_pos [2009/03/06 00:59] markphsd created |
office:restaurant_pos [2018/12/23 11:51] (current) |
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| - | There are several order types the POS may be running. Review the ones applicable. | + | ====== This section Focuses on Restaurant Point of Sale Terminal Features ====== |
| - | - Take Out | + | |
| - | - Dine In - Table Service | + | |
| - | - Phone Order | + | |
| - | - Pool Order | + | |
| - | - Ordered List Item | + | |
| - | - Delivery | + | |
| - | - Catering / Event Planning | + | |
| - | - Retail | + | |
| - | Step 1. | + | ^Features|| |
| - | Starting Orders: These orders are all started from the log in screen of the terminal: Please note: the system can be set differently for some order types. From the login screen enter an access code, then: | + | |[[Basics]]| |
| - | - Take Out: Press the Take Out button. If a keyboard screen appears, enter the name of the customer. This name will print out the kitchen or bar with the rest of the order. | + | |[[Reservations]]| |
| - | - Dine In: Press the Dine In button. If a layout of tables appears, press one of the green tables. This will allow you to start the order and tag the order for the kitchen. If a number pad then appears, enter the number of guests. | + | |[[Changing Order Types]]| |
| - | - Phone: Press the Phone Order button. A prompt to enter the customer's phone number, or enter a new customer will appear. Entering the last 4 digits of the customer's phone number will usually pull up the customers information. Both the number and Name of the customer will show up in a list, confirm the customer's name and press the select customer button. | + | |[[Editing Orders]]| |
| - | - Pool Table: Press the Pool Table button. A table layout will appear. Select the Pool Table. Pool Tables in use will show as red, available tables will be green. The order will start with the default table price. | + | |[[Menu Item Search]]| |
| - | - Delivery: Press the Delivery button. A prompt to enter the customer's phone number, or enter a new customer will appear. Entering the last 4 digits of the customer's phone number will usually pull up the customers information. Both the number and Name of the customer will show up in a list, confirm the customer's name and press the select customer button. | + | |[[Hold Items for Printing]]| |
| - | + | |[[Closing Orders]]| | |
| - | Step 2. The next step depends on the type of business. For orders other than Take Out, the orders are generally left open and must be further managed. | + | |
| - | + | ||
| - | Table / Delivery / Bar Service: When done with an order, it is important to send the print out to the prep areas. Use the Make Order button on the menu screen. Also there is a setting that may automatically print items when navigating out of the menu screen, check with management to see if this option is enabled. | + | |
| - | + | ||
| - | There are several options that may be done after finishing an order. | + | |
| - | Make Payment and close order. | + | |
| - | + | ||
| - | * Print the check (Printing a check will always print the prep items to the kitchen and or bar.) | + | |
| - | * Press the Lock button on the menu bar to secure the POS - for server stations to prevent unauthorized access. | + | |
| - | * Press the Orders button, or Tables button on the menu to access another order or manage orders. | + | |
Trace: • terminal • retail_pos • restaurant_pos • basics
