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trouble_shooting:cash_drawer [2016/05/27 21:33] markph |
trouble_shooting:cash_drawer [2018/12/23 11:51] (current) |
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| ==== Physical Issues ==== | ==== Physical Issues ==== | ||
| + | Your computer should be connected to the cash drawer. Identify how using these points as a reference: | ||
| - Type of cash drawer - usb / rj45 | - Type of cash drawer - usb / rj45 | ||
| - Where the cash drawer is plugged into. - Will be either USB, under the monitor (of a stealth touch), or into the printer. | - Where the cash drawer is plugged into. - Will be either USB, under the monitor (of a stealth touch), or into the printer. | ||
| - | ===== If your cash drawer is plugged into a printer: ===== | + | ===== If your cash drawer is plugged into a printer/pos computer: ===== |
| - Ensure if the printer is printing. If it is not, you have to address the printer not printing first. Refer to this guide: [[http://cafecartel.com/kb/doku.php?id=trouble_shooting:printer_not_printing]] | - Ensure if the printer is printing. If it is not, you have to address the printer not printing first. Refer to this guide: [[http://cafecartel.com/kb/doku.php?id=trouble_shooting:printer_not_printing]] | ||
| - Make sure that you have the proper setting for the printer/cash drawer combination - use this guide: [[http://cafecartel.com/kb/doku.php?id=cash_drawer_setup]] | - Make sure that you have the proper setting for the printer/cash drawer combination - use this guide: [[http://cafecartel.com/kb/doku.php?id=cash_drawer_setup]] | ||
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