CCS Point of Sale
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office:credit_card_processing [2009/03/06 21:59] markphsd created |
office:credit_card_processing [2018/12/23 11:51] (current) |
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| ====== Credit Card Problem Resolutions: ====== | ====== Credit Card Problem Resolutions: ====== | ||
| Credit Processor repeatedly doesn’t perform transactions: Sometimes PC Charge will need to be restarted. If you repeatedly see that the transactions are not processing do the following: | Credit Processor repeatedly doesn’t perform transactions: Sometimes PC Charge will need to be restarted. If you repeatedly see that the transactions are not processing do the following: | ||
| - | |||
| - | ===== PC Charge Asks for Verify Expiration Date: ===== | ||
| - | Re swipe the card. Sometimes the card reader is sensitive. | ||
| * Perform this on the (server) computer. Exit the POS Terminal Application | * Perform this on the (server) computer. Exit the POS Terminal Application | ||
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| ===== Verify Router & DSL are Working: ===== | ===== Verify Router & DSL are Working: ===== | ||
| - | ===== Turn off all Café Cartel Terminal Applications: ===== | + | ===== Turn off all CCS Applications: ===== |
| - | - On each terminal hit the Key on the toolbar of the Café’ Cartel terminal. Then hit the exit button. | + | - On each terminal hit the Key on the toolbar of the CCS Point of Sale Terminal. Then hit the exit button. |
| - Unplug the router. Unplug the DSL Modem. | - Unplug the router. Unplug the DSL Modem. | ||
| - Wait 60 Seconds, plug back in the DSL Modem. | - Wait 60 Seconds, plug back in the DSL Modem. | ||
Trace: • navigation • terminal • new_features • faq • general_balancing_procedures
