✎ guides:general:loyaltyprogramusage:loyalty_groups_one_free_item

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====== Loyalty Group With 1 Free Item ======

This group style makes redemption of one item the easiest. You can use this style to accrue multiple types of items into one group. 

[[guides:general:loyaltyprogramusage:loyalty_groups_one_free_item#Example]]\\
[[guides:general:loyaltyprogramusage:loyalty_groups_one_free_item#Setup]]\\
[[guides:general:loyaltyprogramusage:loyalty_groups_one_free_item#Cashier Usage]]\\

===== Example: =====
You offer 8 ounces of yogurt when your customer purchases 10 yogurts.\\

<note tip>Bonus: You also want to be able to give bonus points, so you set up bonus points as a menu item that can add to their total purchases.</note>

===== Setup =====

The setup covers setting up the items you will be using the loyalty program, and setting up the group to apply the program.\\

==== Item Setup ====

We will assume you have Yogurt setup. You will also need to make a bonus item and a Item with a price of -$3.00.\\

You can quickly add a -$3.00 item from the item list window.  \\
{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:item_1.png|}}\\

From the window toolbar, press add, then fill in the details. Make sure you set the price to be a negative amount. \\
{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:item_2.png|}}

==== Loyalty Group Setup ====

First you must setup the Loyalty Group.

Office - Menu Service - Loyalty Groups.\\

For this kind of program, make sure you check off the option at the top "Display One Free Item Only."\\

{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_1.png|}}

Input the Group Name, and Details:\\

{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_2.png|}}

Select the Loyalty Items to add, and the one to give for free. Make sure the one you are giving for free is not calculated as a sale.\\

To select the items, just press on them from the 'Menu Tree' on the right. They will be added to the list automatically.

{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_3.png|}}

===== Cashier Usage =====

==== Placing Order ====

This example shows an order with a customer assigned to it already. It has 2 yogurts added to it. These yogurts will tally towards the count. Below you will see the current count.  \\

{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:order_2.png|}}

=== Customer History ===

This window shows the individual instances of the loyalty tally, and the sum of the loyalty on the right.\\

{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:customer_history.png|}}

=== Using The Free Item ===

This screen shows that there has been a total of 8 cups previously purchased. The free item is now available to use.\\

{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:loyalty_tally_buton.png|}}

This final screen shows the using the free item in the transaction.\\
{{:guides:general:loyaltyprogramusage:loyaltygroupwith1freeitem:order_3.png|}}
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